Practice Policies

To allow ample time for all patients and scheduled surgical procedures, we schedule doctor and technician visits by appointment. Clients with new patients are asked to arrive 15 minutes early, to fill out new patient paperwork. This can also be done online and sent in prior to your appointment if you prefer. Emergency cases always receive top priority, so the occasional appointment delay is inevitable. Please realize that we make every effort to see each client on time.
 

For your convenience, early drop-offs for procedures can be arranged for as early as 7 am. Generally, we require that owners or an appointed representative be present for physical examinations. This is an important component to providing the quality care that our clients have come to expect.

For the safety and protection of all of our patients, we strongly encourage you to bring your cat to appointments in a sturdy carrier.

Payment Policy

We require full payment at the time that services are rendered, or products purchased. We accept Visa, MasterCard, American Express, Discover, cash, and personal checks under $300. We also accept Care Credit for many of our services. Please ask our front desk for more details.

Privacy Policy

We do not collect nor do we give out any information to any third-party vendors. Cats Exclusive Veterinary Center recognizes the importance of protecting the privacy of our clients, our patients, and patrons of our retail store. Your privacy is also protected in our hospital. At no time is any information about clients or their cats disclosed without the consent of the client.

See also:

• Retail purchases return policies can be found on the Store Just For Cats page.
• Boarding Policies
• Care Credit Information